Service and Support
Give it a try…
Restart. Everything needs to reboot every now and then. This will fix a surprising number of issues.
Ask Google or Search YouTube. You'd be surprise how many people have the same problem as you and shared the solution they found. Search Google or YouTube by simply stating in plain English the problem you are having. Technology is designed to be resilient, you can't mess it up too bad. Experiment with the problem, see if you can figure it out. You know more about technology than you think you do!
Students
If you are having problems with your device or have technology related question:
Ask your teachers, they may be able to help you. If not they know where to find help. They also need to know if your classwork is being affected.
The Media Center handles all of our student devices. They will be able to help you or point you in the right direction.
Staff
The Husky Help Service Desk is the place to start. Whether you need an issue resolved, just have a question or have a request of a technical nature, its all there.
Tech Problems
Do you have a technical problem that you need us to work on. Maybe you are getting an error message or you don’t know how to do something. Give us the details.
Husky Help - Help Ticket
Service Requests
Check out our catalog of commonly requested technical services. Things like sub laptop checkouts or app requests can be made here.
Husky Help - Service Catalog
FAQs
Wondering if other people have had similar questions? There are FAQs that may help you, like directions for updating your computer or how to setup dual monitors.